PRIVACY POLICY

 

Last updated on Feb 24th 2023

This privacy policy sets out how Trill Route Private Limited uses and protects any information that you give Trill Route Private Limited when you use this website.

Trill Route Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Trill Route Private Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@trillroute.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


 

PRIVACY POLICY FOR TRILL ROUTE EXAM APP

Last updated: February 16, 2026

This Privacy Policy describes how Trill Route ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application (the "Trill Route Exam").

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

• Name: To personalize your experience.

• Email Address: For account authentication and communication.

• Profile Picture: Optional, to customize your profile.

1.2 Usage Data & Progress

We collect data related to your exam preparation to provide the App's core functionality:

• Syllabus Progress: Topics marked as Learning, Polishing, or Ready.

• Mock Exam Scores: Results and history of your attempts.

• Study Materials: Status of files and resources you access.

1.3 Media & Files

• Video Uploads: If you use the "Mock Review" feature, we collect and store video recordings of your review sessions.

• Camera & Microphone Access: We require access to your device's camera and microphone only when you explicitly record a mock review video.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's services.

• Track and display your exam preparation progress.

• Allow you to review and analyze your mock exam performance.

• Authenticate your access and secure your data.

3. Data Storage & Security

3.1 Firebase

We use Google Firebase services (Authentication, Firestore, Storage) to securely store and process your data.

• Data Retention: Your data is retained as long as your account is active. You may request deletion of your data at any time.

4. Third-Party Services

We do not sell your personal data. We may share data with trusted third-party service providers solely for the purpose of operating the App (e.g., Google Firebase for backend infrastructure).

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate data.

• Request deletion of your account and associated data.

6. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@trillroute.com

 

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